Panther – Live Tracking, Track and Trace Service
Tracking of all consignments is possible, regardless of which partner is handling the shipment in the UK or throughout Europe. Panther uses a ‘best in class’ track and trace system with full GPS tracking and real-time reporting. All vehicles are installed with GPS tracking systems, which are used to not only track and trace items but also assess performance in terms of usage and fuel consumption. The online tracking tool is only available to Panther’s customers and is, as of August 2014, not available on www.panthergroup.co.uk.
Panther Logistics Company Information
Registered as Panther Warehousing PLC, Panther Logistics was founded in 1989. The company is also known as the Panther Group. The company is a member of the United Kingdom Warehousing Association (UKWA), the UK’s only trade association serving the warehousing and logistics sector. Panther provides business customers with transport, logistics and warehousing services based on individual requirements. The company also provides business-to-consumer and business-to-business delivery services, including a two-man white glove service with deliveries to rooms of choice and value-added delivery assistance services.
Panther Logistics is based in Crick, close to Junction 18 of the M1 motorway in central England. The company’s warehouse and storage facility provides businesses with a customised warehouse management system (WMS) solution for stock management. The facility is capable of handling all logistics solutions and storage needs with approximately 50,000 square feet of floorspace. A dedicated marshalling and pick/pack area and covered bays also ensure products are handled professionally and efficiently.
Panther Logistics Services
Panther provides comprehensive delivery services, including bespoke solutions for businesses. The logistics company also offers distribution, storage, pick and pack, and consolidation services for its customers. Panther also provides a returns management service.
Delivery Services
Panther specialises in white glove service transportation with next day delivery throughout the United Kingdom. Panther’s two-man white glove delivery service includes delivery of a product to a specific location at the destination. It also includes unpacking, installation and full assembly. Other delivery assistance services include removal and disposal of packaging and old items as well as cleaning when required. Panther’s two-man delivery service can also be customised to meet individual needs of business customers.
Panther handles white and brown goods, as well as sports and fitness equipment, flat pack products and a range of other items. Delivery teams are uniformed and are equipped with blankets, show covers and gloves. The service includes one-hour advance contact to inform recipients that the delivery team is en route to the delivery or collection point. In addition to business-to-consumer deliveries, the service is also available for business-to-business deliveries.
Next day, two-man delivery is available to most addresses in England, Wales and Southern Scotland. Additional delivery services include three- or four-man teams to handle larger consignments. For all deliveries, Panther provides live online tracking updates. Customers also have access to a dedicated call centre. The company also provides a returned goods management service.
Distribution Services
Panther acts as an extension of their customers’ transport, logistics and warehousing operations. Part of this service includes comprehensive distribution solutions that bridges in-house and networked facilities with partner couriers such as DHL. Solutions are catered to a customer’s unique requirements. Panther Logistics provides UK distribution as well as distribution throughout Europe. Customers also have access to parcel and pallet networks, and all commodities are handled by Panther.
Panther handles freight and oversized pallets, as well as part and full loads including small pallets and consignments. Distribution services provided by Panther include pallet deliveries, express pallet distribution, and next day pallet delivery and collection services throughout the United Kingdom. Next day pallet distribution is available to most addresses in England, Wales, Southern Scotland and Ireland. The company also provides 48-hour pallet distribution and tail lift deliveries throughout the UK. Same day delivery is also available for urgent consignments, while timed deliveries are offered for less urgent deliveries.
Panther Logistics provides collection services from any location in the United Kingdom for onward distribution. Saturday delivery and collection is also offered. Daily departures to mainland Europe means that Panther provides flexible transport solutions for importing and exporting to or from Europe. The company’s distribution network includes a range of partners with more than 180 distribution centres in 25 countries.
Storage Services
In addition to distribution solutions, Panther Logistics provides dedicated and shared warehouse space for business customers. The company’s central warehouse in Crick features a computerized warehouse management system and over 20,000 pallet locations, 60,000 racked pallet spaces, 4,000 Lin Bin locations for smaller items. The warehouse also features 20,000 square feet of handling space, covered bays and two dock loaders.
The company’s secure warehouse is located close to the M1 and M6 motorways. The facility features an advanced alarm system and CCTV, as well as 24-hour security. It is also operated by trained warehouse operatives. The warehouse features the latest packaging system, including a Lantech stretch wrapping machine and Airspeed packaging system. The company provides made-to-measure boxes and packaging through.
Consolidation Services
Also known as groupage services, consolidation refers to the combining of different items into a single shipment for delivery. The service is an ideal solution for businesses interested in saving on freight costs. Panther provides cost-effective consolidation services for customers worldwide. The service is designed especially for palletised and loose-loaded shipments. As part of the service, Panther offers door-to-door collection and delivery, tracking, customs brokerage and declarations, cargo inspection, quality control and sorting.
Pick & Pack Service
Panther’s Pick and Pack service is available as a stand-alone option or as part of a broader solution that includes other Panther services. With this service, Panther takes care of all the preparation and packaging of a business’s products for delivery. Pick and pack services include unloading and discharging containers, loading cartons onto pallets, picking up items from pallets or boxes, and re-boxing and re-labelling items. Other services including re-packaging, sorting items and preparing documentation before shipping items. Panther will also prepare items for collection or delivery, as well as handle returns and liaise with carriers.
Returns Management by Panther Logstics
Panther handles customer returns and the transport of obsolete products as part of its returns management service. The company delivers full reverse logistics solutions and a secure returns area for sorting at its main hub. The service is designed to help businesses maximise their total asset recovery and promote better customer services.
The returns management service is typically used for returning high-value items and larger items, including white goods. It is also used to recover obsolete and non-operational goods or parts when delivering new or replacement items. Panther’s returns service includes receiving, sorting, verifying and managing all returned products. Delivery teams will also uninstall goods at the recipient’s location before returning items.
Tailored Pricing
With such a comprehensive set of delivery options, it’s important that price is tailored specifically to each individual shipment. Panther will respond to an inquiry with an initial quote along with various options to buy-up or buy-down. This can be revised any number of times until both parties are satisfied that the service agreed on will meet the specific needs of this shipment. Panther guarantee with True Transit, True Pricing that no hidden costs will emerge so that the agreed quote will always match the invoice.
Benefits of Using Panther- Time – Panther are obsessive about on-time delivery, to the extent that they measure service within 15 minutes of promised pick-up and delivery times. With a current success rate of over 98.5%, clients can be sure that Panther will be in the right place at the right time to tend to their delivery needs.
- Service Options – Panther is an extremely large company and therefore, the services it can offer are extensive. Panther’s portfolio will find a solution to even the most challenging of transportation needs.
- Ease – Panther always arrange pick-ups and deliveries, handle any customs requirements, and manage all of the documentation. With all corners covered, using Panther really couldn’t be simpler.
- Experience and Expertise – Panther has been working with door-to-door deliveries for over two decades and has experience in dealing with shipments of all kinds. The company is made up of experts from all kinds of industries so that there will always be an employee on board who understands your specific needs. Areas of expertise lie in government, defense, automotive, manufacturing, life sciences, and chemicals and energy.
- Safety – Panther takes safety very seriously and has put numerous procedures in place to ensure that their clients’ goods are always left in safe hands.
- Tracking – For peace of mind, Panther has developed a tracking service which can be accessed from any computer or smartphone and can offer information on location and condition of any shipment at any given time.
- Technology – Panther uses sophisticated equipment and technology across all modes of transport to cater for all needs. For example, Panther can offer temperature validated shipments for pharmaceutical manufacturers, and high-security arms, ammunition and explosives moves.
- Costs – Panther prides itself in offering the best service for affordable costs which are always tailored to a client’s specific needs. The procedure is fully transparent meaning that there are never any hidden fees and the invoice always matches the quote.
Employment Opportunities with Panther Logistics
Panther hires both operational and head office positions, including collection and delivery team members and customer services representatives. For more information about employment opportunities, contact the company’s human resources department by completing the online form on Panther’s website.
Panther Logistics Contact Information
Panther Logistics can be contacted by writing to Panther Warehousing PLC, Crick Road, Crick, CV23 0AB, United Kingdom. General enquiries may be directed to 01788 823 656, while customer service enquires should be directed to 01788 823 656.