The United States Postal Service (USPS) provides mail services in the United States. In addition to delivering mail to addresses across the country, the USPS also provides customised business solutions and priority services for customers. The agency offers both online and in-person service through thousands of Post Office locations.

USPS – Live Tracking, Track and Trace Service

All mail collected by the USPS are sorted through over 250 Processing and Distribution Centers located across the United States. Individual centres are responsible for sorting mail in a given region, typically within a radius of about 320 kilometres or 200 miles. Each centre is connected with the USPS’s national network. Mail is typically sorted using an automated system, although physical inspection and sorting may be needed when an address cannot be identified by the system. All mail is printed with a bar code that is used to determine the destination as the item moves through the USPS system.

USPS Tracking here provides the status of parcels and other mail items with a label or receipt number. Items shipped with Priority Mail Express will include point-by-point tracking details, while mail and parcels sent with other services will only show when an item went out for delivery. Services with label numbers include Certified Mail, Collect on Delivery, Global Express Guaranteed, Priority Mail Express International, Priority Mail Express, Priority Mail International, Priority Mail, Registered Mail, Signature Confirmation and USPS Tracking.

usps tracking

USPS Tracking at

USPS Tracking may be purchased online or at a Post Office, depending on the mail class that is selected. USPS Tracking provides additional details that may not be offered with label or receipt numbers alone, for example, when sending Certified Mail or Registered Mail. In these cases, basic information about when an item went out for delivery will be provided rather than step-by-step information as the item travels through the USPS network. USPS Tracking is provided at no charge for Priority Mail, Standard Post, Parcel Select, First Class Package Service and First Class Mail parcels. Charges from $0.23 when paid online and from $1.05 for other types of mail sent with the USPS. International mailing classes with tracking ability include Express, Express Guaranteed and Priority. Tracking is not available for Priority Mail International Flat Rate Envelopes or Priority Mail International Small Flat Rate Boxes.

History of the USPS

The first independent postal services in the United States were formed in the North American colonies of Massachusetts and Virginia. The first centralised postal service was created in 1691 with the North American Postal Service, although the USPS traces its roots to 1775 when the first postmaster general was appointed and the United States Post Office was created.

The Post Office Department was created in 1792. Originally focused on deliveries in cities, parcel post service between the United States and other countries was introduced in 1887 beginning with Canada. By 1896, postal service delivery expanded into rural areas and the first airmail service began in 1918. The U.S. Post Office was reorganised in 1970 with the introduction of the Postal Reorganization Act. The Post Office Department was replaced with an independent government agency, the United States Postal Service. The USPS began operations on July 1, 1971.

About the USPS

The United States Postal Service delivers to nearly 153 million addresses across the country. Approximately 40 per cent of the world’s mail volume is handled by the USPS, which processed 158.4 billion pieces of mail in 2013. The agency also manages more than 31,000 retail offices and a fleet of over 211,000 vehicles. Each year, USPS mail carriers and truck drivers drive approximately 1.2 billion miles. The USPS receives no tax dollars for its operations and is not a government-owned agency. Rather, the USPS acts as a quasi-government agency with the exclusive legal right to deliver first-class and third-class mail. It also has special privileges afforded to government agencies, including sovereign immunity, eminent domain powers and powers to negotiate international postal treaties.

According to the Mailing Industry Job Study, 2012, more than 8.4 million jobs and over $1.3 trillion in revenue is attributed to the mailing industry in the United States. The USPS plays an important role in supporting this industry. In 2013, the USPS’s revenue was $67.3 billion and employed more than half a million people. Revenue from First Class mail alone was $28.2 billion, while advertising mail accounted for $16.9 billion. The USPS’s shipping and packaging services contributed $12.5 billion to the agency’s revenues in 2013. If the USPS was a private sector company, it would have ranked 45th in the 2013 Fortune 500 ranking. In the 2013 Global Fortune 500 list, the USPS would have held the 140th position.

The USPS is governed by the Board of Governors of the United States Postal Service, which sets policy, procedure and postal rates. Nine of the board’s members are appointed by the President of the United States and confirmed by the United States Senate. These nine members select the U.S. Postmaster General, who serves as the tenth board member. The Postmaster General is responsible for overseeing the day-to-day operations of the USPS and acts as the Chief Executive Officer. The ten-member board also nominates a Deputy Postmaster General to act as the Chief Operating Officer and the eleventh member of the board. The Postal Regulatory Commission is responsible for overseeing postal rates and related concerns. The Commission can approve and reject USPS proposals. Appointees to the Commission are selected by the U.S. President and confirmed by the United States Senate.

The USPS publishes the Domestic Mail Manual, which outlines standards for letters, parcels, and other mail articles shipped within the United States. All articles of mail must comply with these standards when shipped within the country. Standards include maximum and minimum dimensions and weight, proper sealing and closure, how to use markings, restrictions on hazardous and restricted materials, and other guidelines. The delivery address must be left-justified and located more or less in the centre of the item’s largest side, while the return address must be places on the upper left corner. The USPS also publishes the International Mail Manual with similar standards for international services, including restrictions and conditions for sending items to specific countries.

USPS Prices & Online Shop

The price of sending items with the USPS depends on the type of mailing, the weight and dimensions of the item, and other applicable surcharges. The USPS does not deliver packages that are over 32 kilograms or 70 pounds, or with combined dimensions of greater than 270 centimetres or 108 inches (330 centimetres or 130 inches for parcels). Senders must generally use another service when sending a larger item, for example FedEx or UPS.

USPS Priority Express  – Copyrights by USPS

USPS Priority Express – Copyrights by USPS

The USPS offers both domestic and international services. The rate for sending a First Class Mail within the United States is $0.49 for the first ounce, as of 2014. Each additional ounce is charged $0.21. For large envelopes or flat parcels, the rate is $0.98 for the first ounce and $0.21 per additional ounce. Parcels and packages are charged $2.32 for the first three ounces and $0.18 per additional ounce. In addition to First Class Mail, the USPS offers Priority Mail Express for guaranteed overnight delivery to most locations and Priority Mail for non-guaranteed day-specific delivery within one to three days. Priority Mail is also available for First Class Mail and Standard Post for larger mail items and parcels.

While delivery within the U.S. is handled by the USPS, delivery outside the country is generally carried out by local mail services. For example, in the United Kingdom delivery of items sent with the USPS will be delivered by the Royal Mail. USPS’s international services include First Class Mail International, which was formerly known as Airmail. This class of service includes small packages weighing up to 1.8 kilograms or 4 pounds. First Class Mail International rates start from $1.15 for sending postcards, envelopes and flat mail items. Rates for sending an item with USPS’s First Class Package International Service for parcels start at $6.55. Actual rates depend on the destination, dimensions and weight of the item. Delivery times vary depending on the destination.

Other international services offered by the USPS include Priority Mai International, Express Mail International and Global Express Guaranteed. Priority and Express services can be used for sending items to almost every country in the world. Customs forms are generally required when sending all international mail, depending on the service level and the value of the item.

USPS Online Store  – Copyrights by USPS

USPS Online Store – Copyrights by USPS

The USPS Online Shop provides a full range of postage and related products for sale. Standard and commemorative stamps are available for purchase from the online shop, as well as shipping supplies, cards, envelopes, collectors’ items and gifts. Custom postage can also be created and purchased online for personal use or as gifts.

Discounted rates on stamps and other USPS products are typically available when using the USPS Click-N-Ship service. For example, Global Express Guaranteed is up to 13 per cent less than purchasing the service at a Post Office location. Similarly, customers can save up to 11 per cent on Priority Mail Express International rates and up to 13 per cent on Priority Mail International rates. USPS Tracking is also available at a lower cost when ordering online. An account is required in order to order and print shipping labels online. An account may also be used to request a package pick-up, buy stamps and other postal service products, manage P.O. boxes, print customs forms and file domestic claims.

USPS Business Solutions

USPS Delivery – Copyrights by USPS

USPS Delivery – Copyrights by USPS

The USPS provides a range of services to businesses, including cost-effective shipping services and bespoke business solutions. Business may purchase mail products including stamps and shipping services with free USPS Tracking at discounted rates from Where available, free package pick-up and Saturday delivery in addition to free shipping supplies delivered directly to businesses. The USPS also offers Direct Mail services, which is targeted and customised to individual businesses.

Most domestic and international services are available at discounted prices for businesses. The USPS provides three levels of service for businesses. A Negotiated Service Agreement offers the highest levels of discounts and is designed for companies that ship more than $1 million each year. The agreement creates tailored rates and services based on individual needs and requirements. Commercial Base and Commercial Plus pricing is available to high volume senders of lightweight packages. Commercial Base Pricing offers businesses basic discounts without a qualifying volume amount. Businesses simply register with the USPS. Commercial Plus Pricing is designed for shippers who send up to 5,000 First Class parcels or up to 50,000 Priority parcels each year. These senders qualify for discounted prices above Commercial Base Pricing.

USPS Priority Mail International standard and Express Service

USPS Priority Mail International  – Copyrights by USPS

USPS Priority Mail International – Copyrights by USPS

Priority Mail International is an affordable option when sending letters and parcels to more than 180 countries around the world. Delivery is typically within six to ten business days, depending on the origin and destination. Transit time between rural or remote areas may be longer. The service includes USPS Tracking and free package pick-up where available. Insurance cover may also be purchased to protect items for up to $5,000, depending on the destination country. Rates start from $29.25 at Post Office locations. The exact price will depend on the dimensions, weight and destination of the item being sent. The maximum weight for sending an item by Priority Mail International is 70 pounds.

A Flat Rate service is also available for Priority Mail International. Free shipping supplies including envelopes and boxes may be ordered online or picked up at a Post Office location. When ready, the item can be dropped off at a mail box or at a local Post Office. Flat Rate Priority Mail International is available for large and medium boxes weighing up to 20 pounds. Flat Rate Envelopes and Small Flat Rate Boxes are also available for consignments weighing up to four pounds.

USPS Info  – Copyrights by USPS

USPS Info – Copyrights by USPS

Items send with Priority Mail Express International are generally delivered within three to five business days in most major markets. The exact delivery time will depend on the origin and destination of the item. Priority Mail Express International is available from $35.25 at Post Office locations.

The service includes a variety of features, including free shipping supplies. Boxes, envelopes and other shipping supplies can be ordered online or at a Post Office. The service also includes USPS Tracking at no additional cost. Priority Mail Express International also includes up to $100 insurance cover for documents and up to $200 for merchandise, as well as free package pick-up where available. Additional coverage may be purchased for up to $5,000, depending on the destination country. Guaranteed date-certain service and money-back guarantees are offered when sending items to Australia, China, France (excluding Corsica), Hong Kong, Japan, South Korea, Singapore, Spain (excluding the Canary Islands) and the United Kingdom.

The Priority Mail Express Flat Rate option includes free envelopes and boxes for sending items to more than 180 countries. In addition to free shipping supplies, the service is available with no weighing or rate calculation when sending individual items. The envelope or box can be dropped off at a blue UPSP mail box or at a Post Office location. Priority Mail Express International Flat Rate Boxes are used for sending consignments weighing up to 20 pounds, while Priority Mail Express International Flat Rate Envelopes may be used for items up to 4 pounds.

USPS Global Express Guaranteed

USPS Global Express Guaranteed  – Copyrights by USPS

USPS Global Express Guaranteed – Copyrights by USPS

Global Express Guaranteed is the USPS’s fastest international service. Delivery is typically within one to three business days, depending on the destination. Items send with Global Express Guaranteed are delivered in partnership with FedEx Express. Rates start at $51.50, and prices depend on the size of the item and the destination. Global Express Guaranteed includes free package pickup, where available. The service includes USPS Tracking and $100 insurance cover, although additional cover may be purchased.

USPS Mobile App for smartphone and tablets

USPS App  – Copyrights by USPS

USPS App – Copyrights by USPS

USPS Mobile provides access to some of the most popular tools available on USPS Mobile is designed for Android, Blackberry and iPhone devices. The free mobile app allows users to find Post Office locations, including self-service kiosks, collection boxes and approval Postal providers. The app can also be used to calculate shipping rates, manage pick-ups and deliveries, and track items sent with the USPS. Users are also able to order supplies with USPS Mobile.

USPS Jobs and Careers

The USPS has approximately 490,000 career employees and more than 137,000 non-career employees. This makes the agency the third largest employers in the United States, following the federal government and Wal-Mart. The USPS offers a range of benefits, including competitive basic pay rates and overtime compensation. Benefits include career development opportunities, annual leave starting at 10 days per year, sick leave, and health insurance through the Federal Employees Health Benefits (FEHB) programme in addition to traditional insurance coverage and Health Maintenance Organizations (HMOs) plans.

Positions with the USPS are available across the United States and in a variety of fields. Job opportunities are available in administrative support, communications, consumer affairs, government and corporate affairs, delivery and customer service, engineering, facilities management, finance and accounting, human resources and labour relations, information technology and security, law enforcement and inspections, legal, sales and marketing, network operations and support, plant operations, pricing, product information, property and asset management, retail operations and support, supply management and procurement, and transportation and logistics. The USPS also employs individuals in various trades and technical positions.

For more information about employment with the United States Postal Service and to find current vacancies, visit

USPS Contact Information

The United States Postal Service headquarters is located at 475 L’Enfant Plaza SW, Washington, DC, 20260-0004, United States.

  • To find a local USPS location, visit The locator provides address details and contact information for Post Office locations and authorised service providers.
  • To contact the USPS, call 1-800-275-8777.
  • Alternatively, write to National Customer Support Center, United States Postal Service, 225 N. Humphreys Blvd., Ste. 501, Memphis, TN, 38188-1001, United States.
  • To request more information, the USPS may also be contacted by completing an online form on
USPS tracking services in other countries:

80 Reviews on “USPS

  1. Ian Skinner

    RE: LZ797179365US
    A parcel with the above shipping reference was supposed to be delivered to my home address, according to your records it was delivered at 7:23 AM on august 25.
    However, in spite of someone being in the house at that time no package was delivered to either the specified address or any of the houses in the area, I have checked with my 5 neighbours, 2 are on holiday the remainder have not signed for any packages for this address. Who allegedly signed for the package?
    Please find out where the package is and inform me when I can expect to receive it.
    Which company do you employ to deliver your packages in the uk?

  2. Wendy McComb

    Have had a parcel sent to the UK via USPS – it never arrived although USPS say it was delivered and give a date. However, it seems a courier would have been used once it reached the UK and USPS can provide no details about this courier, making it impossible to track it. This was a gift via a charity auction, the money will now have to be refunded and the charity loses. Very disappointed. There is no email to contact USPS on and to call the States is expensive. We have lost the cost of postage and gained nothing.

  3. Richard Merryfield

    Absolutely shite service!
    Entering tracking number eventually reverts to USPS home page.
    Certainly not up to the standards of srvice one expects of the US!



  5. Colin Croombs

    Good morning.

    If you can help me please I’ve got this number LC99526856US. Been waiting over month for this to arrival i live in the UK.
    I dont think this is Tracking number ?

  6. paolo

    I have an item held at the UK custom entering from US, I would like to pay the charges and speed up the delivery because it got stuck there for several days. Who shall I contact to pay the charges? My item is CJ514305522US

  7. Nadeem Bari


    I am clueless about my package. Your website tracking service doesnt show my tracking number, can you please call me, as my parcel from Londo0n, UK to Essen, Germany has not been arrived even after 3 days of delivary date lapse… my phone number is +49-174-934-4440

  8. Mohammed Mohasin


    A parcel was dispatched from 6th Jun and still no information about that.

    Please help

    Tracking Number – LN436063003US

  9. Ruth O'Byrne

    re failed delivery at, apparently 6.33am this morning, i was awake prior to 6am as usual, small house, loud knocker, did not hear anything, no card or anything through letterbox, so no information regarding how i can retrevive much awaited parcel. Not convinced that they actually found right house. Have been tracking this parcel on a daily basis, early and late, especially since first departed Heathrow. at no time was there any warning that the parcel was out for delivery, or that the delivery could be so early. How do i get this parcel now?

  10. Ion Stici

    Hello, we are from AVS GLOBE LOGISTICS LTD
    We are looking for work with our vans
    we have our vans and drivers
    if you are interested, do not hesitate to call us
    thank you

  11. Yau Kit Pun


    According to the shipment info i received, it states that “Payment of charges – Item being held, addressee being notified”.. However, i am not notified by any letters or emails. Thus, still, I have not not received my parcels sending from the US. Could you please send some notification to me of the details of paying the customs charges and so that i could get my parcel as soon as possible?! My address is “E7-1D, Sir Charles Groves Hall, Booth Street West, Manchester, Greater Manchester, M15 6PF. …My email is Looking for your prompt reply soon.!! Thank you.

  12. YE CHENG

    My packets still have not received. The tracking number is LZ677562967US. The website shows that was delivered on 6th. April. But, I have not received it, please help me find my package. Thank you so much. My UK address is “Flat 105 room9 Runnymede Hall Isambard Complex Brunel University”
    Post code is “UB8 3FG”
    My telephone number is “+44 07719770030”
    Please give me respond quickly, that package has urgent need. Thank you so much! Have a nice day!

  13. Seungpyo Chang

    This is not about stolen or anything. I just couldn’t find the right place to write this, my package is due on 5th and it is sent to my work. but my work will be closed that week so there are no one to pick up the package so i would like to change the delivery address to 3/4 Waverley park Edinburgh post code : EH8 8EW

  14. c donegan

    Package LJ894439890US sent by First Class International Package shows erroneous delivery attempt 23/3/2016 and erroneous delivery completion 24/3/2016. Neither delivery attempts actually took place.
    USPS online contact forms do not allow UK address format to raise the issue, Parcelforce are responsible for UK deliveries.
    Parcelforce website form do no recognise the USPS tracking codes and if there is no card left, customer has no method to track item.
    So customer is left with no suitable means of contacting either company to locate item and can only watch whilst USPS show via online tracking that the item has been delivered. Presumably this takes a signature as proof?

  15. Glyn Watton

    Hi, I am so disgusted with USPS, I am expecting a parcel that says it as been delivered but as not the tracking No is IZ 531413646US the delivery address is TASTEBUDS CAFE South Street Wolverhampton WV108NS UK. apparently it was tried to be delivered on the 12/3/16 then again 14/3/16 if the driver used his eyes he could se the opening Hrs where 7.30am to 2.00pm MON TO FRI and Saturday 8.30am to 12.00am I cant understand what the problem is.
    I tried to contact USPS on line and it was a Mine field 3hrs I tried and gave up in the end USPS customer services need to be more easy to access with a simple UK phone No, I will advise when buying from the USA not to use USPS again. I am so distraught and frustrated in my opinion trying to sort out a simple delivery problem.

  16. Mr. M. Munday

    Your driver has walked off with my package!
    Tracking Number: LZ673547505US
    No package delivered, no card!
    Ebay transaction No:262307453226
    Notified seller, and next Ebay.

  17. Laura plentiene

    I missing my parcel suppose to come on 3 march it was last day.
    Item tracking number CF120499693US

  18. Xiaojian

    why my package, with tracking number EC793633656US, being hold for so long. please help me this out as soon as possible, thank you.

  19. karl williams

    Still not recieved 2 parcels the tracking numbers are:
    PF021016446236/PF020816446237 PLEASE COULD YOU ADVISE ME WHERE THESE ITEMS ARE PLEASE Karl williams

  20. Blend Fathullah

    Dear USPS , I have parcel hold in custom since UK custom since 10.Feb.2016. Nobody from USPS follow my parcel , I need to pay for custom and received my shipment.
    Please lets USPS UK branch contact me by email or Phone me at +447493036902 ASAP

  21. Lesley Field

    You provide an excellent service up to the point it reaches the UK, confirmation on which courier you are using in the UK would greatly assist. It can sometimes take over a week from the time parcels have cleared customs until the UK courier notifies us of the charges and then another couple of days after payment until the item is delivered.


    I received yesterday a parcel which should have been delivered by you, from a local estate agent. The parcel had been posted through the door of one of their properties & he kindly brought it to the correct address. The package was correctly addresses, however the courier had delivered to the wrong address. The item was purchased & it would have caused considerable inconvenience to myself & the seller if it had gone missing. This was carelessness, do the couriers not realise what inconvenience they cause to those who have paid for a service. UPAAB000000138939352

  23. Oda Wang

    Hi I still haven’t receive the letter which could tell me how can I pay the fee. My USPS tracking number is CJ152278061US. Could you please tell me how to pay for my parcel. Thank you very much.

  24. s murden

    I am still waiting for a parcel which arrived in England on 24 12 15,an concerned.

  25. Faiza iqbal

    Tracking number

    My package has been hold and was wondering if my package can be sent out to me again and if not where do I need to collect it from.

    Kind regards

  26. Suzanne

    I have not received my package although it states, via tracking, that it has been delivered to myself. I have been on the website to log a complaint; however, it does not recognise my address in England. please advise.

  27. Patricia Morris

    It is difficult to get in contact with you with regards to finding out information. The last update is 21.12.15 and nothing since. I have been on your website to try and send you and email, I have tried calling but to no avail which is very frustrating to say the least. You need to make getting in contact with you for international customers far easier than what you offer currently. I hope that I get a response back from my earlier email to you as I would really like to know when this parcel will be delivered or a more update notification.
    I am not a happy customer
    Thank you

  28. Fabio Hernandez

    Hi All,

    I hope you are well.

    I have a query regarding a parcel that should’ve been arrived last week. Please find track number below:

    LZ529044770US – Could you please send me an update on this delivery? According to your website, this item has departed from London to my place on 20th Dec, but I haven’t received anything yet.

    I look forward to hearing from you.

    Kind Regards,


  29. alan richmond

    waited six days from pittsburg pa to craigsville, wv. parcel went to kansas city ks. no one could give us any reason why or when it would show up. did rec one call from our local po telling us that they had rec our complant. the post office does a good job generally but when they screw up its a big one.

  30. Miss Mary Jayne Smith

    Good Afternoon,

    Could you advise where my parcel is now and when I might expect to receive it please.
    The information I have is:
    And that it departed London UK :
    Dec-13-15, 15:30 PM, London

    It is now the 23rd December and still as not reached me?

    Kind Regards
    Miss Mary Jayne Smith

  31. jake siu

    i would like to find out when will i get my package ?
    Tracking Number: LZ690800710US

  32. Mr Benjamin Pike

    I have been waiting for a parcel for 4 weeks now which I order from e-bay and the parcel was sent from America. I looked the tracking number which shows that the parcel have arrived in UK nearly 4 weeks ago and came to my home address on 12th November 2015 at 2.13pm but no one was in. I did not get any letter or card to notify me. Can you let me know if the parcel is still in USPS depot in UK please and why is the parcel not sending to my home address please ? The tracking number is CJ446370502US, thank you.

    1. admin Post author

      Dear Mr. Pike, USPS has wrong info sometimes due to the fact that the parcel is given to UK’s domestic forwarders. Your parcel is with ParcelForce and they say:
      10/12/2015 19:21 Tonbridge Depot Redelivery scheduled

      Which means you will receive it soon.

  33. lenny lowe

    hi i am waiting for a part that has been stuck in london for days now can you please have a look to see when it will be delivered
    tracking no CW482374440US
    many thanks

    1. admin Post author

      It is being held for some reason. Please contact PostOffice or RoyalMail to resolve this issue ASAP. It could be shipped back otherwise.

  34. Elizabeth Van Katwyk


    My Tracking number is CJ152871941US. My parcel is currently in San Fransisco on its way to the UK. I noted before the parcel was in transit that the address label read Northern Ireland and not Channel Islands. I was unable to contact the US branch of the UPS as it required a US address before I could proceed with my email. could you please make sure that the address label is changed from Norther Ireland to Channel Islands before it gets to the UK. Pleas confirm by email that this has been rectified.

    Many Thanks,

    Elizabeth Van Katwyk

    1. admin Post author

      Dear Elizabeth, It is being forwarded to the UK via ParcelForce right now. Please contact ParcelForce to outline the details about the shipment. Only they can make adjustments which you requested.

  35. paul marks

    Tracking Number : EL106836885US
    Ship To Address
    I orderd a package from Etsy Kathleen Marie from AntoinettesAtelier.
    they messt up a bit now they tell me the correct tracking number
    is EL106836885US ? is this correct?
    and the link they gave me says you sent a letter asking for more on the
    post as they did not pay the full amount?
    but no letter has been received!
    can you contact me with how to pay or send a new letter please.
    to address,
    paul marks

    1. admin Post author

      Parcel is on it’s way. It should take few more days. You can track the status along the way

  36. ian fleck

    i find it hard to believe my parcel has taken 12 days to get from concorde NH to new york

  37. James Mathieson

    I haven’t received a parcel that arrived in the UK on Thursday 26th, saying it was delivered. I have checked with my post office who know nothing. I have checked on Royal mail tracking, nothing. I have checked Parcel force tracking, nothing. USPS tracking number is, LZ527736781US. So who was the carrier who is supposed to have delivered my package. I have contacted USPS Through a different email address, not much luck there. So please find my package or we can arrange some sort of compensation. Jim.

    1. admin Post author

      Have you tried contact RoyalMail? USPS shipments are delivered by the domestic post office.

  38. sam

    hi do I pay for Payment of charges – Item being held, addressee being notified in U.K


    Good Morning, I have ordered a parcel from United States (Kansas City) 31st October. It has been sent with the tracking number LZ838254253US. The parcel has never arrived. The address the item was supposed to be delivered is: 15The Chase, Titchfield Common, Fareham, Hampshire, PO14 4DN. Can you please advise where is my item and when can I expect it to be delivered? Thank you. Kind Regards, Agata Whitaker

  40. Alan Barker

    I have tracked this delivery; LZ398780200US, it states that delivery was attempted on November 11, 2015, 12:16 pm it could not be delivered and I will be contacted. I was in at that time and haven’t been contacted, can you tell me where my package is so that I can get it delivered. Thanks Alan I have had to post this as a review as there is no way I can contact anybody via your website.

  41. Don Rice

    Dear Sir,

    I’m trying to find out were my package has gone. The package was posted September 30 th , tracking no LC 763205588 US I have looked at your tracking system it was last recorded still in the USA 40 days ago that not bad for express mail. Pleas can you do your best for me.

    Kind regards,
    Don Rice

    1. admin Post author

      Dear Don, Thanks for contacting us. All claims regarding losses and refunds need to be applied directly to USPS or their partner. We are sorry that we can’t help you with this, but that goes beyond our services

  42. gareth davies

    hi I need to pay import duty’s on my parcel, can you tell me how I can pay this, tracker number is EC793479400US

    thanks Gareth

    1. admin Post author

      It depends which country is on the receiving end. In the US that would be USPS and in UK you need to pay at PostOffice,RoyalMail or ParcelForce according to our understanding

  43. AUDIA


    1. admin Post author

      Sometimes the system has a different message for it. If you are in UK, you need to track the parcel status on RoyalMail,PostOffice or ParcelForce

  44. frederick gaye

    hey do u actually ship to the united kingdom for international shipping

    1. admin Post author

      We don’t ship, but USPS does

  45. patricia wilson

    Dear USPS

    I have been awaiting a parcel all morning and now the website says that USPS tried to deliver a parcel to me at 8.02am this morning and that I (the addressee) am being notified. I did not hear anyone knock at the frontdoor and have not received a non delivery notice through the letterbox either. I have tried repeatedly to contact USPS by phone but am told there is a fault. How can I arrange to have my parcel redelivered if I have nothing to prove that a delivery has been attempted apart from what it says online?????

    Hope to hear from you soon

    Patricia Wilson

    1. admin Post author

      If USPS driver claims he contacted you, it is word against word and they probably will listen to their drivers. It is a pity, but there is nothing we can do from our side. Hopefully next day delivery will work, as some drivers are not waiting long or try not hard enough

  46. Juliette

    The service is terrible.

    I have had a package sent from the USA and it states on the tracking information that it has been delivered!!!

    I have NOT had ANY package delivered by anyone!

    Who has USPS sent it to in the UK..Which delivery service in the UK relieved my package?

    When I put the tracking number in the UK it shows up,but does not give me any acknowledgement of it’s whereabouts!!

    This is not customer service,this is a rip off!!!!!!!!!

    1. admin Post author

      We need a tracking number to check it.

  47. Derek Meah

    usps do you have a phone number for the uk what works its a nightmare

    trying to track LJ160800672US

    1. admin Post author

      Package seem to be delivered

  48. Liz Templar

    When I checked the tracking info on my parcel this morning I saw that a delivery had been attempted at 4.50am. It said that ‘the recipient was not available for delivery’. Well ,no. Like most people, at 4.50am I was in bed asleep. Is this some kind of joke? No card was left so that I could make contact and re-schedule delivery and USPS (or whoever the final carrier was) do not have my contact details. For all I know I’ll never see my parcel again.
    This is wholly unacceptable. Nobody delivers ANYTHING at four o’clock in the morning. They cannot possibly have expected me to answer the door.
    The next time I consider buying anything from the United States I will check whether the seller uses USPS and if they do I will buy elsewhere.
    tracking # LZ526342037US (If anyone gives a damn).

    1. admin Post author

      USPS is cooperating with domestic services, such as UK Mail. So there should be a delivery and a package cannot be gone, otherwise there is an insurance police to it. Please contact USPS directly for more details.

  49. jami ali

    No problem

  50. Mark Thomas

    I am trying to trace a parcel from USPS Media Mail.

    1. admin Post author

      Do you get any errors of any kind? It could be that your tracking number was not updated yet. Please let me know if you encounter any errors while tracking


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